FAQ
Shipping Agency FAQs
A shipping agency acts as the local representative of a vessel while it is in port, coordinating with port authorities, terminals, customs, and service providers to support the vessel’s arrival, stay, and departure.
RESCO provides shipping agency services for a wide range of commercial vessels, including container ships, bulk carriers, tankers, Ro-Ro vessels, and general cargo ships.
RESCO provides shipping agency services across Yemen’s major commercial ports, including Aden, Al Hudaydah, Mukalla, Ash Shihr, Nishtun, Mocha, Ras Isa, and Saleef. Our local presence and operational expertise enable us to support vessel calls efficiently across the country’s port network.
Our services include vessel clearance, port formalities, operational coordination, documentation, husbandry support, and departure arrangements.
Yes. Our team works closely with the relevant port authorities and stakeholders to facilitate vessel operations and ensure compliance with local procedures.
Basic voyage information, vessel particulars, cargo details, estimated arrival time (ETA), and any operational requirements help us prepare for a smooth port call.
With extensive local expertise and an established operational network, RESCO provides dependable shipping agency services tailored to the requirements of vessels operating in Yemen.
Customs Clearance FAQs
The required documents vary depending on the shipment, but typically include the bill of lading, commercial invoice, packing list, certificate of origin, and any required permits.
Yes. RESCO provides customs clearance services for both import and export shipments across Yemen.
The timeline depends on the shipment type, documentation, and regulatory requirements. Our team works to complete the process as efficiently as possible.
Yes. We support customs clearance for a wide range of cargo types, including project cargo and industrial equipment, in accordance with local regulations.
Simply contact our team with your shipment details, and we’ll guide you through the required documentation and clearance process.
Cargo Handling FAQs
RESCO handles a wide range of cargo, including containerized cargo, general cargo, bulk cargo, and project cargo across Yemen’s major ports.
Yes. Our cargo handling services include stevedoring, tally services, cargo supervision, and operational follow-up to ensure accurate and efficient handling.
Yes. We support the handling of oversized, heavy-lift, and project cargo, coordinating each operation according to its specific requirements.
Our experienced teams follow established operational procedures and coordinate closely with terminal operators to ensure cargo is handled safely and efficiently throughout the operation.
Container Services FAQs
Yes. RESCO coordinates the handling and movement of both full and empty containers in accordance with operational requirements.
Yes. We work closely with shipping lines and terminal operators to facilitate container release and related operational procedures.
Yes. Our team coordinates container movements and handling throughout port operations to support efficient cargo flow.
Our services include container handling supervision, shipping line coordination, release procedures, operational follow-up, and container movement support across Yemen’s major ports.
Freight Forwarding FAQs
RESCO coordinates sea and land freight solutions for import, export, and international cargo transportation.
Yes. We coordinate international freight movements through a trusted network of local and global logistics partners.
We provide sea freight, air freight, and land transportation solutions, selecting the most suitable option based on your shipment requirements.
Yes. Depending on the shipment and destination, we can coordinate end-to-end freight solutions from origin to final delivery.
Simply contact our team with your shipment details, including the cargo type, origin, destination, and preferred shipping method, and we’ll prepare a tailored quotation.
Inland Transportation FAQs
RESCO provides inland transportation services connecting Yemen’s major ports with warehouses, industrial facilities, and final destinations across the country.
Yes. We coordinate the transportation of oversized, heavy-lift, and project cargo based on the specific requirements of each shipment.
Our team coordinates transportation using suitable equipment and established operational procedures to help ensure cargo is delivered safely and efficiently.
Yes. We coordinate inland transportation from ports and customs points to warehouses, project sites, and other designated delivery locations.
Marine Support FAQs
RESCO provides a range of marine support services, including husbandry, bunkering coordination, crew changes, marine survey arrangements, and laytime statements.
Yes. We coordinate crew changes, repatriation, husbandry services, and other vessel support requirements during port calls.
Yes. We coordinate bunkering services with the relevant suppliers and operational parties to support vessels during their stay in port.
Yes. We coordinate marine survey arrangements and related documentation as part of our vessel support services.
Industries FAQs
RESCO supports a wide range of industries, including oil & gas, manufacturing, construction, energy, humanitarian organizations, retail, and general trading.
Yes. We support the transportation and handling of project cargo, oversized equipment, and specialized shipments for industrial and infrastructure projects.
Yes. We provide logistics and shipping support for humanitarian organizations and NGOs operating in Yemen, ensuring cargo is handled in line with operational requirements.
Yes. Every industry has unique operational requirements. We adapt our shipping, logistics, and marine services to meet the specific needs of each sector.
Our team will assess your cargo, destination, and operational requirements to recommend the most suitable combination of shipping, logistics, and support services.